Oh hell yeah stick with what you know! And if it ain't broke don't fix it. Responsible customer service? SUCH A THING EXISTS?? We would call about SilverStripe from time to time and...argh. Jackasses.
Well, the reason that they're responsible is that they're OUR customer service. Essentially, I'm working with a customized version of Django, and the developer who brought it up to our standards is the guy who's hired me to help him with the CSS. So, when I have a problem with the program, I ask him and he just fixes it. He and his son now live and breathe the code.
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